At Trust Company of America, we develop software and provide service to Registered Investment Advisors, giving them everything they need to reach their full potential.  We are a challenger, going up against the big guys with a faster, simpler way to succeed.  Innovation and technology are a key part of our game plan.  We stand up for the RIA, fighting for them, because when they win, we win.   

But here’s the thing: We want to do exactly the same thing for each and every one of our team members. Because when you’re happy, successful and thriving, so is TCA.   

• We are committed to creating a collaborative culture, where doors are always open and ideas always shared.  We’re here to give you:
• Support from colleagues and leadership teams
• Open lines of communication
• Insight and education
• Opportunities to achieve and advance Our team members receive a comprehensive package of benefits. Some of the highlights include:
• Paid vacation
• Nine paid holidays and six PTO days annually
• Comprehensive medical and dental insurance plans
• On-site fitness center, nutrition counseling, personal training and quarterly massage options
• Concierge service
• A fun, hard-working atmosphere! (Softball & bowling teams, Company sponsored happy hours etc.)
• Casual dress
• Company-paid life insurance
• Company-paid long-term and short-term disability insurance
•  401(k) plan with competitive match that includes 100% immediate vesting
• Section 125 plan
• Education assistance programs   

The Senior Quality Assurance Analyst works with product managers, project managers, software development and other testers to support the development process. The Senior Analyst analyzes functional requirements and design documents, and interacts with the business to develop test plans and test scripts. The Senior Analyst executes the test scripts, reporting and tracking software defects/issues and resolutions. The Senior Analyst supports the business during user acceptance testing and beta testing including responding to questions, training needs and reviewing found defects. This person assists in the creation and maintenance of the automated testing scripts. The Senior QA Analyst mentors the Quality Analysts on test documents, software testing principles and product support. The Senior Analyst performs in a QA lead capacity on projects and on department initiatives/improvements in addition to:

• Participates in project meetings to review requirements and performs research on current processes as needed. Provides support for all systems (i.e. Host, TCAdvisor, Liberty) used to maintain our client applications.

• Plans and prioritizes test scripts to ensure the most critical components of the application are being tested. Leads the development of a comprehensive test strategy, and works in partnership with a cross-functional team to define, and complete testing deliverables.  

• Presents identified project defects/potential improvements to project team participants for review. Reviews system data and product quality to ensure integrity. 

• Mentors other department members on department and IT procedures.

• Participates in product demonstrations, IT and QA process improvement recommendations, and training other analysts as needed.

• Participates in production regression and software update testing during implementation releases as needed. Participates in disaster recovery testing when needed.

• Prepares and conducts automated test scripts on the most critical client-facing applications as needed.

• Other duties as assigned.

Minimum Requirements:

• A college degree and at least 6 years of experience in quality assurance is required.
• Demonstrate extensive knowledge of quality methodology and testing practices, tools and metrics.
• Must have an immediate knowledge of the software development life cycle.
• A fundamental knowledge of automated testing tools, techniques, and best practices preferred.
• Above-average knowledge of Software Query Language.
• Knowledge of the financial services industry is preferred.
• Must have the ability to communicate the state of a product to stakeholders in order to analyze risk prior to production.
• Must be able to follow a project schedule and juggle tasks and priorities to meet rapidly changing deadlines. 

• Must be self-motivated to actively pursue information, learn systems.
• Must have logical aptitude to understand interactions/workings of systems.
• Must be able to communicate effectively with others in recommending improvements, training others.
• Must be able to mentor others.
• Demonstrate ability to work confidently with Agile environment.
• Must be able to write test scripts from user requirements, execute the scripts and communicate results to team participants.
• Must be able to evaluate and document business case for enterprise improvement initiatives. 
• Must be able to design basic Excel spreadsheets and Word documents.
• Familiarity with Software Query Language and automated testing tools is a plus.
• Experience developing test strategies for networking, or other IT infrastructure components.